A leading UK-Based E-commerce company is looking for a full time female Customer Care Manager to be based in Amman.
The Ideal candidate should have a minimum of a Bachelor’s Degree or its equivalent and fluency in the English and Arabic languages in addition to 5–7 years of Call Center working experience.
Skills
Proficient use of computer data entry, email use and navigation.
Ability to work well in a team environment.
Excellent work ethic and ability to work under pressure.
The ability to establish and maintain good relations with customers by providing courteous, efficient and professional service is a must.
Supervise the customer care team to ensure work is being done in a timeline manner and achieve daily targets.
Communicate with customers by making and receiving outbound and inbound calls.

Posted in : Jordan

The role:
In line with the sales and marketing plans, you will be required to develop new accounts and
achieve realistic sales and profit forecasts by identifying and closing new business withprospective customers. To be successful, you`ll need to:
Identify, attract and retain new customers
Maintain and develop existing customers
Update customer data/records accurately
Develop and execute territory plans to enable full area coverage
Set and achieve realistic sales goals against company performance target
Skills
Experience in frozen food (meat) division is crucial.
Self motivated, success driven and enthusiastic personality is essential
Great communication skills with ability to build trust and rapport at all levels
Well organized, disciplined and be flexible

Posted in : Saudi Arabia

• develop a sales strategy to achieve organizational sales goals and revenues
• set individual sales targets with sales team
• delegate responsibility for customer accounts to sales personnel
• co-ordinate sales action plans for individual salespeople
• oversee the activities and performance of the sales team
• ensure sales team have the necessary resources to perform properly
• monitor the achievement of sales objectives by the sales team
• liaise with other company functions to ensure achievement of sales objectives
• evaluate performance of sales staff
• provide feedback, support and coaching to the sales team
• plan and direct sales team training
• assist with the development of sales presentations and proposals
• investigate lost sales and customer accounts
• track, collate and interpret sales figures
• forecast annual, quarterly and monthly sales revenue
• generate timely sales reports
• develop pricing schedules and rates
• formulate sales policies and procedures
• help prepare budgets
• control expenses and monitor budgets
• conduct market research and competitor and customer analysis
• analyze data to identify sales opportunities
• attend trade meetings and industry conventions
• cultivate effective business relationships with executive decision makers in key accounts• Manage and develop relationships with suppliers
Skills
• Education and Experience Business or related professional qualification
• Experience in all aspects of planning and implementing sales strategy
• Good knowledge in Aluminum Retailing.
• Proven 5-8 years’ experience in similar role
• Experience in managing and directing a sales team• Relevant product and industry knowledge
• Aluminum experience in retail trading
• Transferable Iqama is a must

Posted in : Saudi Arabia

1) Greet customers and ascertain what each customer wants or needs.
2) Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
3) Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
4) Compute sales prices, total purchases and receive and process cash or credit payment.
5) Maintain records related to sales.
6) Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
7) Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
8) Describe merchandise and explain use, operation, and care of merchandise to customers.
Skills
1) Good knowledge in Aluminum Retailing.
2) Min. Exp. 2-5 years in the same filed.
3) Transferable Iqama.4) English language.

Posted in : Saudi Arabia

To manage the overall development cycle and to coordinate with Project Team to ensure all aspects of the development) financial, technical, commercial, legal, regulatory, etc.) are coordinated, communicated, executed, and delivered as planned, on-time, within scope and within budget, throughout all phases of the development (e.g. feasibility, early pre-planning, concept design, execution, servicing, delivery, and leasing/ selling), by performing the necessary analysis, planning, coaching, controlling, coordination, follow up, monitoring, reviewing, endorsing, reporting and escalation.
Skills
• Professional qualifications in Engineering / Master Planning
• 5-10 years’ experience in a similar development planning role, with strong exposure to real estate market trends
• Local experience, cultural awareness and understanding• Preferably Arab national

Posted in : Saudi Arabia

A secretary is involved with the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work of junior staff. Duties and responsibilities: Responsible for management activities inside the company. Coordinate the communication with other organizations. Receive the company communications. Organize travel for staff. Implementing new procedures and administrative systems. Prioritizing workloads.
Skills
Very good in communication Skills. Ability to manage pressure and conflicting demands and prioritize tasks and workload. Prefer Bilingual Perfect in use of computer and MS Office programs. Presentable. Time management. Strong organisational skills. Reliability and honesty. Teamwork.

Posted in : Kuwait

The HR Manager position targets at achieving organizational goals by bringing the people and organization together. To ensure effective utilization of manpower, to achieve and maintain high employee morale and job satisfaction, to develop desirable working relationships among all, create opportunities for development, decide on the adequate and equitable remuneration, and to provide fair and efficient leadership. This position aims at Acquiring, Training, Appraising and compensating employees and attend to their labor relations and fairness concerns.

•To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies in conjunction with the senior management.

•Involvement in Manpower Planning and Budgets

• To analyse current manpower (quality, quantity and costs) in the organization by considering each business unit requirements and ; employees within them

• Make future manpower forecasts to identify required manpower needs with department heads and CEO

• Formulate policies, procedures and programs for recruitment, orientation, benefits and compensation, and labor and industrial relations.

• To develop job descriptions (JD/PD) in conjunction with relevant department heads and obtain sign off from senior managment To develop sourcing strategies for attracting new talent.

• Develop, obtian sigin off, implement and review recuritment policies and procedures (from acquistion through to interviews and eventual placement) for the organisation

• Manage the recuritment process to ensure relevant action is taken to fullfill and delvier as per requests submitted and associated timeframes
• To develop sourcing strategies for attracting new talent
• Provide support in the selection of recruitment agencies which meet the organisations standards
• Development of interview policies and procedures including the completion of initial interviews and creation of candidate short lists as required
• Negotiating the compensation packages and finalising the offer between the candidate and employee as required
• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes
• Responsible for developing, implementing and administering the compensation and benefit policies inconjunction with senior management and business heads
• Monitoring organisation's salary structure and benefits while balancing cost control (against budgets, etc) with the need to attract and retain staff
• Analyze compensation policies, government regulations, prevailing wage rates and competitors salary rates to develop competitive compensation plan.
• To design reward and recognition policies for the benefit of employees which are inturn linked to the performance review structure
• Development of organsiation wide traning matrix/schdule based on a needs analysis conducted through job analysis, appraisal schemes and consultation with department heads and supervisors
• Development and implementation of new hire induction / orientation programs
• Implementing processes to monitor and review the progress of employees who have undergone training
• Coordinate the delivery (either personally or via internal / external resources) of various traning programs approved as per the organisation traning matrix/schedule
• Review and update attendence system across the company to ensure accuracy
• Develop, obtian sigin off, implement and review leave policies and procedures for the organisation
• Share information with the employees about company standards for attendance and expectations about the employee’s responsibility regarding attendance and absenteeism
• To ensure coordination and completion of payroll procedures / documentation / compilation of reports and delivery to required departments in order for transmision of compensation data on time
• Leading Investigation and understanding causes for staff absences compile and present associated monthly reports
• Development and implementation of performance management (both positive/negative) and appraisal procedures, policies and documentation
• To conduct staff performance evaluations in conjunction with department heads, line managers, supervisors and employees
• Provide counseling to employees either directly or in conjunction with the employees line manager in order to address performance and behavior related issues
• Managing the various staff accommodation and transportation facilities
• Maintaining the utmost confidentiality in dealing with employee records and business information
• Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public
• Attending and participating in professional group meetings; staying abreast of new trends and innovations in the field of human resource management
• Providing advice and recommendations on disciplinary actions
• Promoting workplace health and safety
• Completing other duties if and when required by the organization
• An understanding of relevant Qatari legislation, policies and procedures
• Human resources management procedures• Performance review methods and techniques ,Staff training, development , reward and recognition
Education, Training and Certificates•Must be a University Post Graduate from Human Resources background or other Management course
•With HR Trainings / certifications

Posted in : Qatar

Candidate Requirement :
For Non UAE Nationals - SIX (6) Years' experience in Agriculture farming and different agriculture systems, 2 years specifically in Organic or sustainable farms using Organic practices.
. For UAE Nationals – FOUR (4) Years' experience specifically in Organic or sustainable farms using Organic practices.
. Good command of written / spoken English.
. Good acquaintance with computerized system.
. Preferred Valid UAE Driving License.
Key Responsibilities/Duties :
II Define technical aspects of organic farming at an operational level.
• Provide technical guidance to team members and a selected group of farmersto implement organic farming standards.
• Documentation and reporting responsibilities• Follow HR policies and procedures for all people management aspects
Functional Role:
• Provide expertise on organic farming practices, including soil and water,
Biological control, organic standards and certifications, livestock and soillessCulture.
• Act as a local transition, in liaison with organic growers, on acquiring knowhowExpertise on organic farming practices for the Abu Dhabi Emirate.
• Develop research in local requirements to produce organic products, in line
With a long-term strategy, which may include applied research, model farms,Etc.
• Utilize technical information to transfer knowledge of best practice to internal
Stakeholders and staff (e.g. Agricultural Services Officers), in order to cascadethe know-how with regards to organic farming.
• Develop and train technical capacity of Agricultural Services Officers to
Ensure appropriate long-term provision of services in organic farming
• Provide technical expertise and support to COMPANY to develop the organicSector including policy.
• Develop, document and report local organic farming standards based onGlobal standards.
• Provide training, guidance, and technical advisory services to farmers andInternal stakeholders in organic farming practices.
• Coordinate technical assessment and evaluation of organic farming.
Skills
. Bachelor's degree in Agriculture Engineering, Horticulture, Crop protection, Master degree in Organic, is preferable in Agriculture, all degrees excluding the following subjects (Agriculture business, fishmarine & livestock).
Education
Agriculture Engineering

Posted in : United Arab Emirates

Four (4) Years' experience in farms agriculture advisory, Hydroponics, crop protection, palm trees protection, etc.
. Good command of written / spoken English.
. Good acquaintance with computerized system.. Preferred UAE Driving Licenses.
Key Responsibilities/ Duties :
• Define performance goals at the start of the year in discussion with the
reporting manager and ensure that the goals are achieved during the courseof the year.
• Identify the training and development requirements for self and agree on
them with the reporting manager to ensure that the required trainings arearranged and attended.
• Keep abreast of professional developments, new techniques and currentissues through continued education and professional growth
• Assist in developing the capacity of category A farm managers, supervisors,and workers to adopt and implement better practice across their farms.
• Support farmers and farmer owners by communicating information on farm
management, improved production, sustainable use of natural resources
(water, soil, etc.). to ensure the adoption and implementation of goodagricultural practice (GAP) across the farms.
• Participate in conducting farm visits to understand the requirement of the
farms and provide recommendations to enhance the performance of thefarms businesses.
• Communicate to farmers the latest technologies used to enhance the
performance of farms and its sustainability, focusing on Date Palmmanagement.
• Assist in providing technical training and guidance to farmers and farmOwners.
• Interact with contract farmers to assess their farms and make technical
recommendations for improved production and sustainability in order toprovide COMPANY the contracted volumes and quality of produce.
• Provide regular reports on farms' activities to analyses and developprocesses and controls to improve long term performance of the farms'.
• Evaluate any farm related requests/issues and escalate it to COMPANY'ssectors and division, if required.
• Oversee the implementation of any date palm related contracted servicessuch as integrated pest management, date pollination etc.
• Coordinate with COMPANY's sectors and divisions to ensure that farms aresupplied in an efficient and timely manner
Skills
. Bachelor's degree in Agriculture Engineering, Horticulture, Crop, protection, Master degree is preferable in Agriculture, excluding (Agriculture business, fish marine & livestock).

Posted in : United Arab Emirates

Job vacancy in Jeddah , khamis Mushait , Damma & Riyadh in our company :
Job Description:Covering marketing and sales for the region in for OTR Tyers
Developing relationship with customers and providing feedback on market changes.
Identify, prevent and act to market trends and changes identifying opportunities and threats.
Product presentations, promotional events and actively promotes the brands
Distributor/dealer agreements.Identify new sales opportunities/customer development
Skills
Sales experience in similar industry 4-5 years in the OTR Tyre Industry.
Knowledge of Saudi Arabia Market.
Knowledge of products and their application.Strong experience in customer relationship management.
Education
Marketing , Sales

Posted in : Saudi Arabia

- Facilitate the execution of the learning strategy and deal with challenges complying with policies, procedures and work rules in order to ensure meeting the set objectives.
- Coordinate with suppliers, stakeholders and departments and manage resources to meet learning goals.
- Manage the availability of learning material and certifications for in-house programs to keep documentation facilitated and organized.
- Liaise with internal departments and external providers and suppliers in signing the reached agreements and reimbursements after successful service delivery.
- Monitor and follow up on the effectiveness by tracking and reporting these statistics to maintain impactful outcome of learning programs and budget optimization.
- Participate in conducting Training Needs Analysis.
Skills
Fluent in English both written & spoken.
Strong interpersonal and communication skills
Problem-solving and negotiation skills.
Emotional Intelligence.

Posted in : Egypt

Medica is one of the largest distributors of Medical-Aesthetic equipment and products in GCC, ME, South East Asia.
Medica is a specialized group in what we call “Beauty thru technology” and its team aims to always be the first to deliver the latest. With a refined expertise in all beauty, aesthetic and dermatological solutions; Our portfolio covers a wide range of products starting from basic skin care creams to mesotherapy treatments, resorbable fillers and the latest technologies for hair removal, pigmented lesion, cellulite, slimming treatments...
Medica is in the process of recruiting a Head Of Biomedical Engineer based in UAE coming with 8+ years’ experience in healthcare sector and Medical-Aesthetic equipment with an experience in managing a team of biomedical engineer's & with below description.
• Lead implementation and ongoing improvement of biomedical engineering management programs
• Provide critical problem solving
• In charge of equipment service contracts, warranty compliance.
• In charge preventive maintenance
• In charge installation and commission
• In charge the inventory management of all machines, spare parts and consumable
• In charge spare parts warranties and prices• Providing distributors with any technical need
Education:
Bachelor’s Degree in Bio Medical or Electrical Engineering
Skills
Desired Skill Sets:
• Result oriented
• Customer focus
• Strong Leadership skills, motivating & developing team
• Demonstrated problem solving skills
• Medical devices technical knowledge
• Lasers knowledge
• Medical-Aesthetic equipment Knowledge
• SAP knowledge• MS Office

Posted in : United Arab Emirates

Our client is a large global investment/commodities company and are seeking a Western candidate to join their busy team. Fresh Graduates will also be considered for an internship.
Description:
• Opening and checking of L/C”s for their suppliers and receivers, requesting amendments and negotiating documents for collection of payment
• Correspondence on availability of material in production, transit and in stock; documentation, invoicing, payments, client exposure control and claim handling
• Insuring risks of each transport as well as material in storage
Skills
Criteria:
• Sound educational background, degree would be an advantage
• Commodity/exports/logistics experience would be an advantage
• Team player with an independent and flexible work attitude
• Adaptable to international practices
• Efficient and well organized working skills
• It literate MS Office, Business Objects
• Mature thinker, able to take responsibility who will fit in with their multicultural entrepreneurial as well as performance driven environment
• Must currently reside in the UAE

Posted in : United Arab Emirates

Medica is one of the largest distributors of Medical-Aesthetic equipment and products in GCC, ME, South East Asia.
Medica is a specialized group in what we call “Beauty thru technology” and its team aims to always be the first to deliver the latest. With a refined expertise in all beauty, aesthetic and dermatological solutions; Our portfolio covers a wide range of products starting from basic skin care creams to mesotherapy treatments, resorbable fillers and the latest technologies for hair removal, pigmented lesion, cellulite, slimming treatments...
Medica is in the process of recruiting a Head Of Biomedical Engineer based in KSA - Riyadh coming with 8+ years’ experience in healthcare sector and Medical-Aesthetic equipment with an experience in managing a team of biomedical engineer's & with below description.
• Lead implementation and ongoing improvement of biomedical engineering management programs
• Provide critical problem solving
• In charge of equipment service contracts, warranty compliance.
• In charge preventive maintenance
• In charge installation and commission
• In charge the inventory management of all machines, spare parts and consumable
• In charge spare parts warranties and prices• Providing distributors with any technical need
Education:
Bachelor’s Degree in Bio Medical or Electrical Engineering
Skills
Desired Skill Sets:
• Result oriented
• Customer focus
• Strong Leadership skills, motivating & developing team
• Demonstrated problem solving skills
• Medical devices technical knowledge
• Lasers knowledge
• Medical-Aesthetic equipment Knowledge
• SAP knowledge• MS Office

Posted in : Saudi Arabia

Requesting a senior accounting position with a least 3 years experience - age 25 to 40 to work in a company located in bchamoun .
Skills
Team worker - multitasking -time management .
Education
accounting

Posted in : Lebanon

Previous experience in design and built projects for contractors.
at least 10 years experience
Railway, metro or tramway experience is required
Middle est experience is required
Skills:
Engineering degree
English fluent
Prepferable spanish nationality candidate, but open to all western and anglosaphone countries.
Education:
engineering degree

Posted in : United Arab Emirates

MAIN PURPOSE OF JOB:
Reporting into the Service Manager, the Service Engineer (Electrical) will be part of the wider Engineering Service team that is responsible for attending breakdowns and carrying out fault-finding, diagnostics, servicing and repairs to a variety of electric powered access machines. Planned preventative Maintenance (PPMs) will also be a part of the daily duties.
As well as being stationed at your assigned depot workshop, the Service Engineer (Electrical) may be required to work outside of normal office hours or travel outside of assigned depot city for the occasional project at our other depot locations in the GCC.
KEY RESPONSIBILITIES:
Planned Maintenance
Carry out routine and preventative planned maintenance (PPM) at the depot or at the customer sites
Ensure that there are no deficiencies or defect likely to affect the safe working of a machine
Maintain the appearance of the fleet to Company standard
Inspection
Ensure pre-delivery inspections (PDI) of each machine is carried out at depot or at customer sites as per company and manufacturers specifications:
Liaise with Hire Desk team to ensure that all required machines are checked prior to despatch in accordance with Company policy and procedures
Produce monthly plant inspection reports to ensure that all machines are inspected in accordance with company policy
Repair:
Diagnose fault and inform the customer of the approximate repair times and rectify any faults
Ensure repair of machines at depot or on site conforms with manufacturers specification and Company policy
Quality, Health and Safety
Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures
Skills:
The chosen candidate will meet ALL the essential criteria below:
ESSENTIAL:
Electrical Engineering diploma, vocational qualification or above
Previous experience working on a range of complex machinery such as mobile access, heavy plant or other construction equipment
Good understanding of the principles of electrical circuits and systems with the ability to read electrical circuit diagrams and schematic drawings
Ability to methodically find fault, diagnose, repair and maintain a variety of electrically powered machines
Proficient in the use of Microsoft Office applications such as Word and Excel
Able to work to Health & Safety regulations and comply with all company policies and procedures
DESIRABLE:
Basic knowledge of hydraulic systems with some mechanical maintenance experience
IPAF demonstrator license
A valid driving license
Knowledgeable of the Qatar geographical area

Posted in : United Arab Emirates

- Check Invoices & receipts
- Taking care of bank relations
- Match the customers & the company closing records
- All related issues to finance & accounts in the branch
Skills
- Very good in Excel
- Ability to communicate in both Arabic & English language
- Experience in all accounts tasks related to cash handeling, closing financial books, settling customers credit & debit
Education
Accounts, Finance

Posted in : Saudi Arabia

-Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
2-Arrange conferences, meetings, and travel reservations for office personnel.
3-Complete forms in accordance with company procedures.
4-Compose, type, and distribute meeting notes, routine correspondence, and reports.5-Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Skills:
1-Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.2-Arrange conferences, meetings, and travel reservations for office personnel.3-Complete forms in accordance with company procedures.4-Compose, type, and distribute meeting notes, routine correspondence, and reports.5-Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Posted in : Jordan

The GM guides a team of direct reports and associates to deliver superior customer satisfaction. While coordinating and managing the day to day operations of the hotel and furnished apartments, the GM is responsible for the implementation of our brand standards and strategies in: Sales & Marketing, Revenue Management, IT, Human Resources, Asset Management, Accounting and Community Involvement. As an entrepreneur, the GM provides onsite analysis, feedback and recommendations through the business planning process to ensure objectives are achieved and targets are set correctly.
Skills:
University degree in business OR Hospitality Management.
• 5+ years of hospitality or comparable progressive experience leading , coaching and managing teams, including a strong foundation in hotel operations.
• Demonstrated proficiency in the following competencies:
• Service Orientation, Achievement Oriented, Adaptability, Accountability, Initiative
• Coaching & Developing Others, Leading Others, Change Management, Decision Making, Networking & Relationship Building• Strategic Thinking, Conceptual Thinking, Organizational & Environmental Awareness, Innovation
Education
Hospitality Management

Posted in : Lebanon